Troubleshooting
Resolve installation, model, generation and export issues.
Download or installation fails
Check disk space, destination permissions and network access. Retain the error and logs and use the installer’s retry or repair flow. Do not share configuration files containing account details or keys.
A model is unavailable
Confirm it is configured and enabled for the node menu. Local models need complete downloads and their runtime. Cloud connections need a valid URL, credentials, quota and compatible input capabilities.
A task ends without a result
Inspect Task Center, the selected gallery item and the actual output. An error response or empty file is not a successful result. Report the application version, task name, reproduction steps and a redacted log excerpt.
Transparency looks wrong
Use an alpha-capable image or video format and verify it in another compatible viewer. The checkerboard is a display effect; a screenshot does not replace inspection of the exported file.
International use
Select English in Settings and confirm that your provider is reachable on your network. The website language and third-party model language, region and billing rules are independent.